What does the Starter Kit include?
You'll get a Cutter Case in the color of your choice, two vacuum-sealed miswaks and an instruction pamphlet all in our signature packaging.
Is the Cutter Case disposable?
The case is designed to be used over time with multiple Miswak sticks. As long as the tube is regularly cleaned and the blade is still in tact, the Cutter Case can be used for an extended period of time.
How do I wash the cutter case?
The tube can be easily washed in a regular dishwasher or by hand. The cap should be washed by hand with water and soap whenever needed. Be careful with the blades while washing.
Is the Cutter Case airtight?
No, there are ventilation holes at the bottom of the tube that allow the miswak to breathe and help prevent it from molding.
What material is it made of?
The Cutter Case is manufactured at our partner's factories in Shenzhen, China. The blades are hand-sharpened stainless steel and the rest of the casing is made of a copolyester called Eastman Tritan.
What is Eastman Tritan copolyester?
Eastman Tritan is used in food contact products around the world. Not only is it BPA-free, but it is not manufactured with bisphenol-S or any other bisphenol compounds. In addition, it is free of estrogenic and androgenic activity. Visit www.eastman.com for more information.
Is the blade safe?
The Cutter Case is designed to lock when the cap is screwed onto the tube, and unlock when it is in use. Always make sure the cap is securely locked on the tube during storage, and keep away from children.
Can I use my own miswak with the Cutter Case?
The Cutter Case is designed to hold miswaks of a certain diameter and length to allow for maximum portability, so as long as your miswak fits in the case, there shouldn't be a problem.
My miswak doesn't fit inside the tube. What do I do?
If you've purchased your miswak from THIS Toothbrush, send us a picture of it in its original packaging and we'll ship a new one straight to you. If you're using your own, you'll have to make sure it's the right length, diameter and straightness.
What happens when I run out of miswak?
You can simply purchase a refill pack from our range of miswak products.
Will there be other miswak products?
We're working on a range of products that make the miswak easier and more fun to use. In the works are more travel-friendly cases, a children's edition and custom engraved ones too!